Return & Refund Policy

Effective Date: August 15, 2025

Thank you for shopping with Sincerely, Ra’Nesha. We value your support and want you to feel confident in your purchase. Please review our Return & Refund Policy below.

Sincerely, Ra’Nesha is operated by Higher Minds Greenhouse, LLC (“we,” “our,” or “us”).

1. Digital Products
   All sales of digital products (including eBooks, guides, and downloads) are final. Due to the nature of digital goods, we do not offer refunds, exchanges, or cancellations once your order is processed.

2. Physical Products
   We accept returns or exchanges of physical products within 14 days of delivery, provided the item is unused, in its original condition, and in the original packaging.

3. Process for Returns
   To initiate a return:

• Contact us at [Insert contact email] with your order number and reason for return.

• Once approved, ship the product back to the address provided. Customers are responsible for return shipping costs.

• We recommend using a trackable shipping method. We are not responsible for lost or undelivered return shipments.

1. Refunds
   Once we receive and inspect your return, we will notify you of approval or rejection. Approved refunds will be issued to your original payment method within 5–10 business days. Please note that shipping fees are non-refundable.

2. Damaged or Defective Items
   If you receive a damaged or defective product, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or full refund at no additional cost.

3. Non-Returnable Items

• Gift cards

• Downloadable digital products

• Items purchased on final sale

1. Exchanges
   Exchanges are only available for defective or damaged items. For other cases, please follow the return process.

2. Contact Us
   If you have questions regarding this policy, please contact us at:

Sincerely, Ra’Nesha
Operated by Higher Minds Greenhouse, LLC
Email: ranesha@sincerelyranesha.com
Website: www.sincerelyranesha.com